Bursar Operations
Office of Student Accounts
School of Labor and Urban Studies
25 West 43 Street
New York, NY 10036
Call (646) 313-8420
Bursar@slu.cuny.edu
Quick Guide: Direct Deposit
Eligible over-payments are refunded in a weekly payment cycle run by the University and typically reach the student within 1-2 weeks.
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Students must complete the Stop Payment Request Form if their expected refund check has not been received within 10-days of issuance. E-mail the completed form to Bursar@slu.cuny.edu.
Direct Deposit is a faster and safer alternative to paper checks. Direct deposit is an Automated Clearing House (ACH) transaction where money is electronically deposited into a checking or savings account. Students who do not have a checking account are strongly encouraged to open one. Several retail banks offer checking account options for college students. Inquire with your bank of choice on how to open up a college account.
To sign up for Direct Deposit, it is recommended that the student:
- Be the sole owner of the bank account used to receive financial aid funds
- Never share their CUNYfirst login or password information
- Check with their financial institution (bank, credit union) before signing up
- Ensure they are submitting their correct routing and account numbers to prevent any delays in receiving financial aid or a potential loss of financial aid funds if incorrect bank information was provided
Refunds are issued via Direct Deposit for students who have opted-in on CUNYfirst > Self Service > Campus Finances > Enroll in Direct Deposit. Students who enroll in Direct Deposit will no longer receive paper checks by mail, unless consent is revoked in CUNYfirst.
Direct deposit issues or errors should be reported to Bursar@slu.cuny.edu. Typically, the routing number and/or account number is incorrect. In this case, the transaction will fail. The student should update their checking/savings account by re-enrolling in Direct Deposit. A new refund is issued with 3-5 weeks.
It is the student’s responsibility to ensure their bank information is correct when they sign up for direct deposit. Funds incorrectly deposited to another account due to incorrect routing and/or account numbers may require the student to work directly with the financial institution to resolve the matter.
Students are financially responsible for courses they cancel as of the first official day of the semester and any day after. Tuition is proportionately charged as of the first official day of the semester and any day after. Prorated tuition charges are established by the Academic Calendar. Non-instructional fees are not prorated or waived.
- Courses dropped before the official first day of the semester: 100% refund
- Courses dropped as of the semester’s first official day through the Withdrawal (W) date: 75%, 50%, or 25% refund
- Courses dropped as of the Withdrawal (W) date: 0% refund