Office of Student Accounts
School of Labor and Urban Studies
25 West 43 Street
New York, NY 10036
Call (646) 313-8420
Eligible credit balances* are refunded in a weekly payment cycle run by the University and will reach the student within 1-2 weeks. However, checks, eChecks, and 529 Plan payments are subject to a 21-day waiting period before CUNYfirst is able to release refunds back to students. By default, refunds are released standard mail to the student’s mailing address on file. Once the check is mailed, it should arrive within 5-7 business days.
Checks expire five months or 150-days from the check date. Students should cash their refund check promptly by depositing it into their bank account or cashing it for free at any Citibank branch. Students who enroll in direct deposit will no longer receive paper checks by mail. All refunds, except for those from a Parent-Plus Loan, are made payable to the student. This includes check payments made from an account owned by a parent, guardian, or other relation.
* A credit balance on your billing statement typically indicates you are due a refund, but that is not always the case. Credit balances from certain financial aid, scholarships or third-party payments cannot be refunded to a student. It is best to inquire with the Bursar@slu.cuny.edu for more information.
⚠️ Reductions in financial aid or other credits that occur after a refund was released will cause a due balance and must be paid back to the College immediately
Paper checks are sent to the mailing address listed on the student’s CUNYfirst account. Checks expire five months or 150-days from the check date. Students should cash their refund check promptly by depositing it into their bank account or cashing it for free at any Citibank branch. Students may report a paper check missing by contacting Bursar@slu.cuny.edu if it has not been received 10-business days from the date of issuance.
Refunds are issued via Direct Deposit for students who have opted in on CUNYfirst. Students who do not have a checking account are strongly encouraged to open one. Several retail banks offer checking account options for college students. Inquire with your bank of choice on how to open up a college account.
Enroll in Direct Deposit through the following CUNYfirst navigation: Self Service > Campus Finances > Enroll in Direct Deposit. For more information on enrolling online, click here
Students may report issues with their direct deposit by contacting Bursar@slu.cuny.edu. The student may be required to re-enroll in Direct Deposit and a new refund will be issued within 3-5 weeks.
Students are financially responsible for courses they cancel as of the first official day of the semester and any day after. Tuition is proportionately charged as of the first official day of the semester and any day after. Prorated tuition charges are established by the Academic Calendar. Non-instructional fees are not prorated or waived.
- Courses dropped before the official first day of the semester: 100% refund
- Courses dropped as of the semester’s first official day through the Withdrawal (W) date: 75%, 50%, or 25% refund
- Courses dropped as of the Withdrawal (W) date: 0% refund