Enrollment Registrar Specialist
Location: School of Labor and Urban Studies
Full/Part Time: Full-Time
Regular/Temporary: Regular
POSITION DETAILS
The CUNY School of Labor and Urban Studies was established by CUNY’s Board of Trustees as the University’s seventh honors and professional school in June 2017, and opened its doors in August 2018. The mission of the School is to: 1) offer undergraduate and graduate programs of labor and urban studies to working adults and traditional-age students; 2) expand educational opportunities to working adults while meeting the workforce development needs of the City and State, and 3) serve the labor and broader community by conducting research, offer leadership development programs, host forums and national conferences, and publish articles, books, and a national labor journal to promote debate on issues critical to labor and working-class communities.
Reporting to the Registrar, the Enrollment Registrar Specialist will provide support to the Registrar department by assisting with the enrollment process, maintaining student records, ensuring compliance with academic policies, and providing excellent service to students, faculty, and staff.
Duties include but are not limited to the following:
- Coordinate registration services such as ePermit requests, updating ePermit transfer credits and grade collection entries to student records.
- Assist with processing student applications
- Evaluate and maintain the transfer credits process accurately in order for processing to students’ records.
- Assist with graduation audits and respond to enrollment verification emails and requests.
- Process the Enrollment and Graduation files reported to the National Student Clearinghouse (NSC). Facilitate the resolution of system and data discrepancies to ensure correct and timely processing so that the School remains in compliance.
- Assist with training faculty, staff and students on how to use various registration platforms.
- Provide customer service to students, faculty and staff.
- Other duties as needed for day-to-day operations.
NOTE:
This is a hybrid position with a 70% on-site requirement