- Negative balances typically indicate that a credit exists and will be refunded. Most refunds are processed in the upcoming weekly cycle that the University runs; however, checks/eChecks and 529 Plan payments are subject to a 21-day waiting period before CUNYfirst is able to release refunds back to students.
- Refunds are released approximately 1-2 weeks after a refund transaction is posted to the student account.
- By default, payments in excess of tuition are issued by the University as a check. Refund checks are sent standard mail to the address listed in the student’s CUNYfirst account. Once the check is mailed, it should arrive within 5-7 business days. Students who enroll in direct deposit will no longer receive paper checks by mail.
- All refunds, except for those from a Parent-Plus Loan, are made payable to the student. This includes check payments made from an account owned by a parent, guardian or other relation.
*Reductions in financial aid or other credits that occur after a refund was disbursed will cause a due balance and must be paid back to the College immediately*