Service Desk Hours

Available Remotely

Monday: 8:30 am to 9:00 pm
Tuesday: 8:30 am to 9:00 pm
Wednesday: 8:30 am to 9:00 pm
Thursday: 8:30 am to 900 pm
Friday: 9:30 am to 6:30 pm

Available On Campus

You MUST call 646-313-8440
or 646-313-8311 for site access

Monday: 9:30 am to 6:00 pm
Wednesday: 9:30 am to 6:00 pm
Friday: 9:30 am to 6:00 pm

Phone: (646) 313-8440
Email: THelpDesk@slu.cuny.edu.

CUNY Virtual Desktop

Remotely access your course software anytime or anywhere.

Download intructions here or see below.

Accessing the CUNY Virtual Desktop

TO USE THE CUNY VIRTUAL DESKTOP:

  1. Install it onto your computer, tablet or smartphone.
  2. Select the correct download installation file based on your operating system.
  3. Follow the prompts to save the file and agree to the End-user license agreement.
  4. Log in using your CUNYFirst ID followed by @login.cuny.edu, and your CUNYFirst password.
  5. Save your data to a flash drive or local drive. Be sure to save your data before exiting the CUNY Virtual Desktop or your work will be lost.
  6. For additional assistance downloading the CUNY Virtual Desktop application, please see the following operating system specific instructions:
      1.  Windows installation guide: Install the Windows VMware-Horizon-View-Client
      2.  Mac installation guide: Install Mac VMware Horizon Client
      3.  IOS installation guide: Install and Log in to VMware Horizon Client for iOS
      4.  Android Installation guide: Install and Log in to VMware Horizon View-Client for Android