Service Desk Hours
Monday: 8:30 am to 9:00 pm
Tuesday: 8:30 am to 9:00 pm
Wednesday: 8:30 am to 9:00 pm
Thursday: 8:30 am to 900 pm
Friday: 8:30 am to 6:00 pm
Saturday: CLOSED
You MUST call 646-313-8440
or 646-313-8311 for site access
Phone: (646) 313-8440
Email: ITHelpDesk@slu.cuny.edu
The IT Service Desk can assist you with all hardware and software questions, or other issues including the use of Office 365, student email, access to CUNYFirst, and access to the Graduate Center library.
SLU’s computer lab is open for appointments. Contact the SLU Service Desk to reserve your space.
To learn more, please contact the SLU’s IT Helpdesk by phone at 646-313-8440 or by email at ithelpDesk@slu.cuny.edu
The IT Service Desk will support all students, faculty and staff remotely until further notice. On-campus support is by appointment only.
ON-CAMPUS support is available Monday through Thursday from 8:30am-9pm and Fridays 8:30am-6pm. BY APPOINTMENT ONLY.
When you call or email the IT Service Desk, please identify yourself by first and last name, leave a phone number where you can be reached, and provide a detailed description of your issue. Our staff will respond to you in a timely manner.
Service Desk Telephone Number: (646) 313-8440
Service Desk email: ithelpdesk@slu.cuny.edu
