The IT Service Desk is a vital component of the college’s operation responsible for software applications, hardware support, network infrastructure, instructional technologies and information security. We not only provides technical support services to the college community but also initiates technology enhancement projects and implement innovative solutions to improve campus life.

Our mission is to empower the user community to achieve the highest level of academic and administrative success through the effective use of information technologies; facilitate academic innovations in teaching, learning, research and scholarship; and deliver excellent technology services.

We assist with all hardware and software questions, or other issues such as the use of Office 365, student email, access to CUNYFirst, and access to the Graduate Center library.

Location and Hours
IT Service Desk is located on the 18th floor

Mon – Thur: 9am – 9pm
Fri: 9am – 5pm
Sat – Sun: Closed

IT Support Request
(646) 313-8440
ServiceDesk@slu.cuny.edu

Get Support

Submit IT Support Request for one-on-one tech support for students, staff, and faculty. CUNY IT Help is the first place to find answers, using CUNY IT Help.

Quick Links

ID Card – Public Safety Student Email Laptop, iPad Loaner Program Computer Lab and Printing Office 365 Virtual Desktop Dropbox

IT Service Desk Services

In-Person Services

Find out how access IT Service Desk in person services, including computer/printing lab and loan laptop, iPad program.

Technology Services

Learn how to access Student Email, Office365, Virtual Desktop, Dropbox and more.

IT Accessibility

Resources and information on technology accessibility for students, faculty, and staff such as CUNY IT Accessibility statement, links to campus accessibility resources, information on the Technology Accessibility Task Force, and details on accessibility in system-wide applications can be found on CUNY IT Accessibility page.