A student’s account is considered past-due as of, or any day after, the first official day of the new semester. Accordingly, Bursar related holds are placed in sequence, depending how long the balance remains outstanding. Bursar holds prohibit adding or swapping courses, future term enrollment, and the release of registration related documents (certificate, diploma, official/unofficial transcript, and enrollment verification) at the home campus and/or at any of 24 constituent CUNY campuses. The past-due balance must be immediately settled in full to clear the record of Bursar holds.

  • Holds are removed from the record when full payment is received
  • Enrolling in a payment plan after the balance has entered a past-due status does not qualify for hold clearance – A zero bill is required
  • Financial aid recipients must have their awards reflected on their bill as either anticipated or disbursed

The Bursar’s Office at the School of Labor and Urban Studies may issue payment reminders and other notifications via e-mail, mail, and phone. E-mailed messages are transmitted by Bursar@slu.cuny.edu. Letters are sent to the mailing address on file. The student is responsible for keeping their contact information current on CUNYfirst. Under no circumstances will a student be excused from missing announcements or deadlines.

The City University of New York has reserved the right to send electronic payment reminders and other notifications to students attending any of the 25 constituent institutions. Messages are delivered from CUNYfirstDoNotReply@cuny.edu. It is important to note that auto-notices are particularly generic, contain broad policy information, and may not consider anticipated financial aid, scholarships, or third-party payments. Students that require clarification on the information contained within should e-mail Bursar@slu.cuny.edu.

Students can e-mail ITHelpDesk@slu.cuny.edu if they  are unable to access CUNYfirst, the campus email, or require other technical assistance.

Bursar Hold (BUR)
The semester balance has not been satisfied by the first official day of classes.

–No Enrollment, including adding or swapping courses
-No Transcripts (Unofficial/Official)
-No Enrollment Verification
-No Diploma
-Grade View Disabled
-Local block (restricts above activity at SLU)

Past-Due Balance (BCH)
The balance is past-due 15-days after the official first day of the semester.

–No Enrollment
-No Transcripts (Unofficial/Official)
-No Enrollment Verification
-No Diploma
-Grade View Disabled
-University Block (restricts above activity at SLU and all CUNY campuses)

Bursar In-House Collection Hold (BIH)
The balance is past-due 30-days after the official first day of the semester. A late payment fee of $15.00 may be applied to the account.

-No Enrollment
-No Transcripts (Unofficial/Official)
-No Enrollment Verification
-No Diploma
-Grade View Disabled
-University Block (restricts above activity at SLU and all CUNY campuses)

Students will continue to receive notifications for accounts 60 and 90 days past due.

Hold: Collection Agency
The balance is past-due one year from the first official day of the semester.

Impacts
-No Enrollment
-No Transcripts (Unofficial/Official)
-No Enrollment Verification
-No Diploma
-Grade View Disabled
-University Block (restricts the above activities at SLU and all CUNY campuses)
-No Payment to College (payments must be made to the collector, ICR)