ADDITIONAL RESOURCES:

For a more comprehensive list of resources, including those within each borough/county, please click here for the NYC United Against Coronavirus Resource document.

We are working remotely and are available via e-mail, phone, and various advanced technologies to support you on your academic journey. You can reach a live SLU operator who will assist you or direct your call during regular business hours by calling (646) 313-8300.

Please visit our Distance Learning Page for more information on how to reach any of our staff or faculty and if you have questions about accessing SLU services such as counseling & wellness, emergency grants, laptop loans,  IT services, etc.

The Federal Communications Commission has announced the Keep Americans Connected Initiative stating that providers will waive late fees, not cut off service for lack of payment, and open hot-spots.

Comcast – Comcast is offering its Internet Essentials service free to qualifying new customers through June 30.  Xfinity is also offering students no upfront fee or installation costs and a $150 Visa prepaid card for new customers through June 15.  Xfinity Hotspots (see map) are also available to anyone who needs them for free including non-Xfinity subscribers.

Charter/Spectrum – Spectrum is offering free access to internet and WiFi for Pre-K to 12, college student, and teacher households who currently don’t have internet or WiFi service.  Installation and pre-payment fees waived. To enroll, call 1-855-243-8892.

AT&T – AT&T COVID-19 response.  AT&T will offer open hot-spots, unlimited data to existing customers, and $10/month plans to low-income families through the Access from AT&T program.

Verizon – Verizon is adding 15GB of high speed data for existing wireless consumer and small business customers, and two months waived internet and voice charges for existing Lifeline customers. There are also new affordable internet options for low-income households.  To enroll, visit Lifeline Application website.

Sprint – Sprint COVID-19 response. Sprint is providing unlimited data to existing customers and  providing 20GB of free mobile hotspot data to customers with hotspot-capable devices.

T-Mobile– T-Mobile COVID-19 response. T-Mobile is offering unlimited data to existing customers for the next 60 days (excluding roaming), plus for eligible plans an additional 20GB of smartphone mobile hotspot data.  T-Mobile also launched a new $15 per month plan “T-Mobile Connect” for unlimited talk and text plus 2GB high-speed smartphone data. (with $25 option for 5GB data).

Medical Needs: Call 311 with any medical questions.

Click here to find out whether you can qualify for Medicaid or other free and low cost health insurance.

Centers for Disease Control and Prevention: Up-to-date information on COVID-19.

  • World Health Organization: Up-to-date information on COVID-19.
  • NYC Health COVID-19 website: Factsheets, NYC case data updates, prevention tips, and more City website links.
  • New York State COVID-19 website: Up-to-date information on COVID-19, policy updates that pertain to New York State residents, and information about the NY State on PAUSE order.
  • ACCESS HRA: Apply for Medicaid.
  • Department for the Aging website: Counseling on Medicare MSP, LIS, and other Medicare low-income programs.
  • Unemployment Benefits and Health Insurance: PDF FAQ page, updated 3/19/20.
  • Urgent Care Visits for Uninsured/Can’t Afford To Pay: Kamin Health will help New Yorkers who need an urgent care visit but cannot afford to pay/are uninsured by waiving fees. Email yosef@kaminhealth.com to request assistance with waiving fees. They provide services in office or over the phone/video.

Mutual aid organizations facilitate exchange of resources and services for mutual benefit. Browse through the rest of our document’s categories for more mutual aid groups and opportunities. 

Government Supports 

  • NYC’s Department of Small Business Services: NYC will provide relief for small businesses across the City seeing a reduction in revenue because of COVID-19. Businesses with fewer than 100 employees who have seen sales decreases of 25% or more will be eligible for zero interest loans of up to $75,000 to help mitigate losses in profit. The City is also offering small businesses with fewer than 5 employees a grant to cover 40% of payroll costs for two months to help retain employees.
  • Brooklyn Chamber of Commerce: Find Brooklyn Chamber of Commerce’s Initial Economic Impact Report (issued 3/19/20), financial support resources for businesses, and more.
  • US Small Business Administration Disaster Loan Assistance: Federal disaster loans for businesses, private nonprofits, homeowners, and renters.
  • IRS Coronavirus Tax Relief: The IRS has established a special section focused on steps to help taxpayers, businesses, and others affected by COVID-19.
  • C-19 Help Squad: Building a team to help people, families and businesses who have been affected by COVID-19.
  • Couriers and delivery – Corona Couriers: A collective of cyclists willing to courier supplies to people in need for free, using low contact methods. Email coronacourier@protonmail.com.
  • NYC Mutual Aid Network
  • Service2Service: give or request support to service/gig/freelance workers via Google Form

  • ACCESS HRA: Apply for the Supplemental Nutrition Assistance Program (SNAP/food stamps) and cash assistance.
  • Foodbank NYC: Search the map to find a soup kitchen, food pantry, senior center, or SNAP enrollment site near you. The map lists providers who have switched to “grab and go” meals and pantry bags to minimize the risk of exposure.
  • NYC Soup Kitchens and Food Pantries by Borough (Google Doc)
  • Free Meals for All NYC Children: Three free meals are available Monday through Friday (from 7:30 AM to 1:30 PM) for all NYC children at more than 400 sites across the NYC. Use the website lookup tool to find a location.
  • Free Baby Formula – WIC members can have baby formula delivered FREE to all New York City boroughs. Dial 718-405-9111.
  • NYC Department for the Aging – Home-delivered meals are available for seniors ages 60 years and older who may have disabilities, access, or functional needs.
  • HungerFree NYC: The “Neighborhood Guides to Food and Assistance” cover all neighborhoods in NYC by zip code and are available in multiple languages.
  • Meals on Wheels: In response to the coronavirus crisis, this program is giving home-delivered meals to the elderly. The meals are nutritious and shelf stable.
  • Home-delivered meals program – NYC is establishing a home-delivered meals program for people who do not have other means of accessing food. The application for food delivery assistance is here. To deliver the meals, the NYC Taxi & Limousine Commission will be hiring licensed TLC drivers. The application to become a driver in the programs is here.
  • Unemployment Insurance: If you are filing a new Unemployment Insurance claim, the day you should apply is based on the first letter of your last name: A-F file on Monday; G-N file on Tuesday; O-Z file on Wednesday; and if you missed your day, file on Thursday, Friday, or Saturday. Any claim you file will be backdated to the date you became unemployed. If you are eligible, you will be paid for all benefits due. Visit the NYS Department of Labor website for more information.
  • Renters: On 3/20/20, Governor Cuomo announced a 90-day moratorium on evictions for residential and commercial tenants. This means there will be no evictions in New York State until at least 6/20/20. Read more here.
    • Report attempted evictions – Anyone with knowledge of City marshals attempting to execute on warrants of eviction can report this activity by calling DOI’s Bureau of City Marshals at (212) 825-5953.
    • Tenants Rights Hotline by Met Council – 212-979-0611 (ingles y espanol). For more info.
    • Support for eviction prevention: Bronx Works, Catholic Charities (helps regardless of denomination), Coalition for the Homeless
  • Homeowners: On 3/20/20, Governor Cuomo announced a 90-day suspension on mortgage payments (based on financial hardship) and foreclosures. Read more here.
    • Department of Finance offers several programs to assist homeowners who are having challenges paying their property taxes, including exemption programs as well as a new Property Tax and Interest Deferral (PT AID) program. More info

As of Friday March 13, New York utilities have volunteered to suspend utility shut-offs for power, heat and water for all customers.

  • Free WiFi at home: Comcast – offering Essentials internet service designed for low-income families free for 60 days for new qualifying customers. Visit https://www.internetessentials.com/ for more information. Call 1-855-8-INTERNET for set up. Spectrum – households with K-12 students can get free Spectrum Wifi for 60 days (including free installation for new customers). Call 1-844-488-8395 for set up.
  • Wifi via smartphone: Metro PCS, T-Mobile, Sprint, AT&T and Comcast are all lifting their unlimited data caps for cell phone subscribers for at least 60 days. Contact your cellphone provider for more information. MetroPCS will allow you to add a free 10GB of mobile hotspot per month by adding an add on service available in the MyMetro app, MyAccount or by calling Care at 611.
  • COVID-19 Emotional Support Hotline: New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844- 863-9314 for mental health counseling.
  • At-Home Mental Health Resource List Google Document: Resources for managing stress and anxiety, accessing teletherapy, and other forms of support.
  • Mental Health for Front Line Workers/COVID Workers
  • NYC Well: Service provided by NYC for free, confidential mental health support and substance abuse services. They have a confidential 24/7 helpline (available by text, phone, or online chat) staffed by trained mental health counselors, where they can provide brief counseling and referrals to care in over 200 languages. Call 1-888-NYC- WELL (1-888-692-9355); for Spanish, press 3.
  • Childcare Timebank: Set up by a central BK childcare coop for COVID-19 childcare.
  • Regional Enrichment Centers: As of 3/23, Regional Enrichment Centers are open across every borough, with at least two sites in every school district. If you’re an essential worker in need of childcare, enroll at the link.
  • NYC Schools’ Coronavirus Update Page: Up-to-date coronavirus information relevant to NYC schools.
  • Activities for Students During School Closures: NYC DOE’s supplementary learning resources for students.
  • Invisible Hands: Safe free delivery service for the most at-risk members facing COVID-19.
  • Free Meals for All NYC Children: Three free meals are available Monday through Friday (from 7:30 AM to 1:30 PM) for all NYC children at more than 400 sites across the NYC. Use the website lookup tool to find a location.
  • Free Baby Formula – WIC members can have baby formula delivered FREE to all New York City boroughs. Dial 718-405-9111.
  • NYC Department for the Aging – Home-delivered meals are available for seniors ages 60 years and older who may have disabilities, access, or functional needs.
  • NYC Public Library Digital Resource: Help your child continue to learn while schools are closed during the COVID- 19 crisis. Discover the Library’s wide range of digital resources including e-books, databases, digital collections, and more.