The Center for Teaching and Learning(CTL) at School of Labor and Urban Studies is here to support faculty in their work and professional development. Our mission is to explore and foster inclusive, evidence-based teaching practices. We aim to facilitate the development of vibrant, challenging, and reflective student-centered learning experiences.
Please contact your advisor/program coordinator to assist with your next class selection and to have your advisement hold lifted.
Digital technology is used for every course at SLU, whether the class is fully online or taught in-person. The core tools SLU faculty use to support instruction include SLU email, CUNYfirst, Blackboard, Zoom, Microsoft Office, and Dropbox.
On this page, you can read more about:
For details about other applications and services available to faculty at the University, see the list ofmaintained by CUNY Computing & Information Services (CIS).
Need technical help or need to borrow a laptop? Contact theby phone at 646-313-8440 or send an email to The IT Service Desk will need to know:
- Your first and last name
- A phone number where they can reach you
- A detailed description of your issue or request
For Fall 2022, IT Service Desk operating hours are Monday through Thursday from 8:30 a.m.–9 p.m. and Fridays 8:30 a.m.–6 p.m. The Service Desk is currently providing services remotely, so please contact the IT Service Desk to make an appointment if you need on-campus support.
Teaching at SLU for the first time? There are two sets of credentials—usernames and passwords—for the accounts you'll need as an instructor.
- **[CUNY Login](https://www.cuny.edu/about/administration/offices/cis/CUNY-login-faq/)** information
you access most of the teaching tools we use at SLU.
- Another username and password is used to log into your **[SLU email
"CUNY Outlook Web Access")**.
Getting set up
Teaching at SLU for the first time? There are two sets of credentials—usernames and passwords—for the accounts you'll need as an instructor.
- CUNY Login information helps you access most of the teaching tools we use at SLU.
- Another username and password is used to log into your SLU email account.
Finding your CUNY Login details
Your CUNY Login username and password are the same ones used to access CUNYfirst as a University employee or student.
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Usernames are formatted as
Firstname.Lastnamefirstname.lastname@example.org and include the following
- The first and last name entered into your CUNYfirst record, minus any spaces. Your first name and last name are separated with a period (.).
- The last 2 digits of your EMPLID. Your EMPLID is the 8-digit ID number assigned to you by CUNY.
@login.cuny.eduto structure the information like an email address.
CUNY Login accounts are usually activated during the new hire process. If you didn't activate it, or
you forgot your username or password, you can visit the CUNY
Login account self-service page for help.
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Accessing SLU email for the first time
SLU email addresses are assigned to each new employee. Once your email account is created, you'll
receive a username and a temporary password from the IT Service Desk.
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These details are used to log in to Outlook:
- The domain. The domain for faculty is
slu\; staff typically enter
- A username. Note that this username may be different from your SLU email address
- A password. You'll use a temporary password to access this account for the first time. Once logged in, you'll be prompted to create a new password.
Using these accounts
After you have your CUNY Login details[^1] and your SLU email address, you'll be able to access the tools described below.
For first-time instructors at SLU, it will help to confirm access to these accounts as soon as possible and before the start of the semester. It's useful to try signing in to them in a specific order:
- SLU email to access the automated messages sent from University-wide services used for instruction, like CUNYfirst, Blackboard, Zoom, Office, and Dropbox
- CUNYfirst to check course assignments in CUNYfirst, so the IT Service Desk can address any issues. Access to CUNYfirst also ensures there's at least one way to communicate with students, and provides details (CUNY Login usernames) that may be needed to set up course collaboration tools like Microsoft Office 365 and Dropbox.
- Blackboard to confirm course shells have been created, contact the Blackboard administrator if needed, and start adding content for students to access before the semester starts.
- Zoom to adjust default meeting settings and begin scheduling virtual class sessions
- Microsoft Office and Dropbox to set up any additional collaboration tools that may be used for course instruction or document management. It may help to consult CUNY's Academic Cloud Tools Comparison Chart when deciding what cloud-based (online) tools to use.
Sign in to CUNY Outlook Web Access with your SLU email address and password.
About SLU email
Checking your SLU email frequently will help you stay up-to-date with announcements from the Registrar and other school administrators.
Official communications will be sent to this email address, which is automatically linked to your
CUNYfirst record. This SLU email address is also where to find messages sent for software applications
you access with CUNY Login details.
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It's crucial to send and receive messages with your SLU account directly and not through email forwarding. Automatic forwarding is not supported because it goes against CUNY information security policy. For a more reliable option, we recommend synchronizing emails with an app on your computer or mobile device.
Using SLU email
Log in through CUNY Outlook Web
Access once you have your [[#Access your SLU email address|SLU email account details]], :
SLU email accounts are managed through Microsoft Exchange. This means you can access your account with any email app that supports Exchange, including Outlook for Windows or Mac, Outlook for Android, and Outlook for iOS.
If you'd like to set up Outlook for an app on your computer or mobile device, please contact the IT Help Desk.
Sign in to CUNYfirst with your CUNY Login information.
CUNYfirst is an integrated group of software tools we use for many administrative and operational processes at the University. As an instructor, you can use the CUNYfirst Faculty Center to:
- Access a list of students enrolled in your class and verify their attendance when required %%verifying attendance is for legal compliance; may want to write a short statement about why it happens somewhere else%%
- View your teaching schedule and see your Exam Schedule
- Add textbook details to a course
- Send email notifications to students
- Submit grades using the Grade Roster or add grades using an Excel spreadsheet
Employee Self Service in CUNYfirst is also used for personnel-related functions.
Visit the CUNYfirst login page and use your CUNY Login
Firstname.Lastnameemail@example.com) and password to sign in.
If you've used CUNYfirst before, it may look different now thanks to a software upgrade (PeopleSoft 9.2). This update adds mobile device support and new navigation features, including a new Faculty Center.
Tips for CUNYfirst:
- For quick, view-only access to your class schedule, rosters, and the academic calendar, you can also log into CUNYfirst MyInfo. Since MyInfo is mobile-friendly, this tool can be especially helpful at the beginning of the semester.
- The CUNY Office of Computing & Information Services offerings user training courses through
Blackboard. For access to the faculty course:
- Go to the CUNYfirst Faculty Center course in Blackboard, and click the + Enroll link which appears at the bottom of the side navigation menu.
- Click the Submit button to complete the enrollment.
- Click the OK button to proceed to the CUNYfirst Faculty Training.
Sign in to Blackboard with your CUNY Login information.
Blackboard is a CUNY-provided Learning Management System with tools that can supplement online and face-to-face instruction. Before the semester starts, a Blackboard site is automatically created for each course. Faculty can use this site to:
- upload course materials including the syllabus and content like documents, images, audio, or video
- host group discussions online
- create, collect, and grade assignments
- manage grading and follow student performance through the semester
- communicate with students through email and built-in messaging
Our students increasingly rely on Blackboard to find course readings and to communicate with instructors, so it's important to become familiar with the platform. Blackboard includes a lot of functionality which make it a valuable tool for creating a fully online course as well.
After claiming your CUNYfirst account, visit the CUNY Blackboard login page and sign in with your CUNY Login credentials.
To help you get started, see CUNY's brief introduction to common Blackboard tasks.
Tips for Blackboard
- Blackboard course shells are created before the semester based on CUNYfirst data, so it's possible to start uploading content or setting up features early. Students may start checking courses before the semester–it can help them feel more prepared when classes begin–so adding course content early can help your students feel more comfortable and confident.
- Blackboard has many features that can support teaching. Looking over CUNY's Blackboard Resources page and Blackboard's Help for Instructors content may offer some ideas for how you can enhance your course with Blackboard Learn.
- It's possible to add Dropbox files to Blackboard. For more information, see Blackboard's Help page on adding files from cloud storage.
- SLU has a part-time Blackboard Administrator, Krafins Valcin, who can also provide support and guidance. You can contact him directly at firstname.lastname@example.org.
- If you have trouble signing in to Blackboard, you may need to clear your web browser's cache or cookies.
- CUNY Blackboard - Overview.
- CUNY Blackboard - Faculty User Guides include videos and written guides (.pdf format) from CUNY, plus links content hosted by Blackboard.
- Blackboard Learn Help for Instructors
- CUNY IT Accessibility - Blackboard
- CUNY Knowledge Base - Blackboard Help Documents
Sign in to Zoom with your CUNY Login information.
Zoom is the software frequently used to host online class sessions and virtual meetings at SLU.
Zoom is an online platform for video and audio conferencing, chat, and webinars. Users can join with their web browser, through the desktop or mobile app, or use a phone to join (audio only). CUNY's implementation of Zoom for Education includes the following for all users:
- No time limits for meetings hosted by CUNY users
- The ability to host meetings with up to 300 attendees and 49 video participants
- Meeting breakout rooms so attendees can move into another space for smaller, focused discussions
- The option to designate alternate hosts, enable co-hosts, and give host controls to another user
- Meeting features like screen sharing, polling, whiteboard, annotation tools, meeting recordings, and chat
- Scheduling integrations with Outlook and other calendars
- Closed captioning through automated live transcription to support user accessibility
Tips for Zoom:
- The Zoom web client allows users to join a meeting with only a web browser, but the desktop or mobile app is recommended for access to more features.
- Users new to teaching remotely with Zoom may want to view Zoom's video guide to creating a virtual classroom for tips for scheduling a recurring meeting or webinar and using that as a template to create other instances for different student groups.
- New Zoom users may want to look at Zoom's Quick Start guides, Live training webinars, Video tutorials and Frequently Asked Questions
- Single sign on (SSO)%3F) is enabled for Zoom accounts using the University-wide application license, so it may not be necessary to log in each time. Users are redirected to a CUNY Login page to sign in when needed.
Links for Zoom
- Video recording: Zoom 101 for SLU Staff/Faculty
- SLU Recording: Zoom Training for Faculty 08/25/2020
- Zoom Login Guide (slu.cuny.edu)
- Zoom Meetings - Overview (cuny.edu)
- Zoom video participation privacy options (cuny.edu)
- CUNY Zoom Security Protocol
- Zoom Live Transcript (cuny.edu)
- CUNY Knowledge Base - Zoom Help Documents
- Zoom Help Center
Microsoft Office 365
About Microsoft Office 365
Microsoft Office 365 for Education is a collection of software for document creation, productivity, and collaboration. The Office 365 suite includes:
- Free downloads of Microsoft
Office applications for PC, Mac, and mobile platforms, including:
- [Word]( ) for word processing - [Excel]( ) for spreadsheets and data analysis - [PowerPoint]( ) to create presentations - Outlook for email - OneNote, a note-taking program with collaboration options - Access, a database management system - Publisher, a desktop publishing application that focuses on page layout and design
- Web-based (internet browser) versions of Microsoft Office applications
- Microsoft Teams, a communication platform with support for meetings and chat, video, file sharing, and collaboration tools
- OneDrive for cloud storage (1 TB per user)
- SharePoint for web-based collaboration, document management, and more
Using Microsoft Office 365
After claiming your CUNYfirst account, visit the Microsoft Office 365 web portal and sign in with your CUNY Login credentials.
If you download any Microsoft Office software, those applications may need to be activated with CUNY Login credentials as well.
Users are strongly encouraged to review CUNY's security policy on University Data in the Cloud before storing, synching, and/or sharing data in any of cloud service, including Microsoft Teams, OneDrive, or SharePoint. This policy aims to protect sensitive data from unauthorized access. A table summarizing the policy can be found with CUNY's overview of Dropbox.
Tips for Microsoft 365
- Microsoft Teams can be used in a web browser by visiting MS Teams sign-in page and signing in with CUNY Login credentials.
- When working together in Teams or other Microsoft Office 365 applications, collaborators must be invited using their CUNY login usernames. Faculty who want to use Office 365 as a class resource can see student CUNY Login aliases in their CUNYfirst class roster.
- Students with disabilities may not make their disabilities known; others may not realize they're disabled. Consider making content accessible to people with disabilities when creating course materials or communicating with students. Guides from CUNY IT Accessibility can help with creating PDFs and Microsoft Office documents and emails using Microsoft's built-in accessibility tools.
- See Dropbox's FAQ for Microsoft Office integration for information on using Dropbox and Microsoft Office 365 together.
- Every CUNY user has 1 TB of storage in Microsoft OneDrive. Files can be accessed with a browser, though installing the app on a computer or mobile device allows for file syncing.
- For an example of what SharePoint is capable of, visit the CUNY Computing & Information Services (CIS) Technology Training Resources page, which is hosted through SharePoint (CUNY Login credentials required).
Microsoft 365 links
- Microsoft Office 365 for Education - Overview (cuny.edu)
- SLU Quickstart Guides for Microsoft 365:
- MS Office 365 training resources (cuny.edu)
- Office 365 Pro Plus - Software Installation and FAQ (cuny.edu)
- Meetings in Microsoft Teams (Microsoft site)
- CUNY Knowledge Base - Office 365 Help Documents
- Microsoft Support - Education help & learning
Sign in to Dropbox with your CUNY Login information.
Dropbox is a cloud-based file storage service for active faculty, staff, and students. CUNY offers unlimited Dropbox storage to employees, allowing faculty and staff to organize and archive work in one virtual location without worrying about hard drive capacity or data security.
An integrated tool called Dropbox Paper allows multiple users to collaborate on a document at the same time and embed videos, PDFs, images, and PowerPoint presentations. Dropbox's Document and PDF Scanner makes it possible to add documents with a mobile device.
Together, these tools allow users to store and access files from different devices, share files, and collaborate on content.
After claiming your CUNYfirst account, visit the CUNY Dropbox login page and sign in with your CUNY Login credentials.
Users are strongly encouraged to review CUNY's security policy on University Data in the Cloud before storing, synching, and/or sharing data in any of cloud service, including Dropbox. This policy aims to protect sensitive data from unauthorized access. A table summarizing the policy can be found with CUNY's overview of Dropbox.
Tips for Dropbox
- Files in Dropbox can be accessed with a browser, though installing the app on a computer or mobile device allows for file syncing. Syncing with Dropbox allows for working with files on different devices, which can be especially helpful in a hybrid work environment.
- When working together in Dropbox, collaborators must be invited using their CUNY login usernames. Faculty who want to use Dropbox as a class resource can see student CUNY Login aliases in their CUNYfirst class roster.
- It's possible to connect Dropbox with your Microsoft Office 365 or Blackboard account. For more information, see Dropbox's FAQ for Microsoft Office integration and Blackboard's Help page on adding files from cloud storage
- CUNY Dropbox Overview
- CUNY Dropbox Training Resources
- CUNY Dropbox FAQ
- CUNY Knowledge Base - Dropbox Help Documents
- How to download and install Dropbox (Dropbox Help)
- How to use Dropbox as a team member (Dropbox Learn)
- Dropbox fundamentals course (Dropbox Learn)
- Dropbox Paper FAQs (Dropbox Help)
- Scan documents using the Dropbox mobile app (Dropbox Help)
- Dropbox Help Center (Dropbox Help)
Finding more information on University-wide tech resources
CUNY Computing & Information Services provides many University-wide resources that are helpful for faculty, including the following:
- The CUNY IT Help knowledge repository contains FAQs, how-to instructions, forms, policies, and links to relevant information about CUNY-wide technology applications and services. This catalog is searchable or can be browsed by subject.
- CIS Technology Training Resources via SharePoint.
- A chart compares academic cloud tools available CUNY-wide
- A list of applications and technology services for Faculty used across the University
- A remote learning and work page with CUNY-wide details for students, faculty, and staff and information on instructional software available University-wide
- CUNY Login FAQs includes a list of applications that use CUNY Login credentials and links to CUNY Login documentation
For individual support, contact the SLU IT Service Desk by phone at 646-313-8440 or send an email to IThelpdesk@SLU.CUNY.edu. The Service Desk will ask for your name, phone number, and a detailed description of your issue.
[^1]: When you access University-wide applications, you'll be redirected to a CUNY Login page to enter your username and password. You'll automatically return once you're signed in.
Course Scheduling - learn how to use Schedule Builder, learn about Epermit and its requirements, find out how to Apply for Readmission
CUNYfirst - how to use this thing
Update Personal Information - Add/Edit Address, E-Mail, Phone Number Add/Edit Name, Birthdate, Or Social Security No., New York State Residency
- find out how to use CUNYfirst to apply for graduation.
- read about The Family Educational Rights and Privacy Act (FERPA) that affords rights to students with respect to their education records.