During this very difficult period, SLU is guided by two principles: First and foremost, we are dedicated to the health and safety of our students, faculty, and staff. We are doing everything we can to mitigate the impact of the current public health crisis on our School community. Second, we are committed to maintaining the continuity of our academic programs, courses, and services.

We thank you for your patience as we continue to develop and improve the systems that will allow our students to complete the semester—and our faculty and staff to carry on their work—remotely. The important point is that we all share a common goal and we are all working together. In that way, we will weather the storm!


Although there will be no faculty or administrative staff working at our 43rd Street campus, we will all be working remotely and available via e-mail, phone, and various advanced technologies. You can reach a live SLU operator who will assist you or direct your call during regular business hours by calling (646) 313-8300.


In moving to online instruction, we have focused on technologies that are the most effective and the most equitable. SLU’s faculty and staff have been working tirelessly to ensure that the educational objectives of courses and goals of programs can be met through various methods of delivery. Until further notice, courses will be conducted using remote tools including telephone conferencing, email, Blackboard, ZOOM, and a range of other technologies designed for remote learning. Faculty have reached out to all their students to inform them about the mode of distance learning that will be utilized. If you have any questions or concerns regarding your course(s), please reach out to your instructor or call the SLU main desk at (646) 313-8300.

For more updates and resources from CUNY, please visit HERE.

Remote access is available as follows: Monday-Friday 8am-8pm. Saturday 8am-4pm

Call: 646-313-8440
Email: ITHelpDesk@slu.cuny.edu
Website: SLU Academic Resources Technology

SLU’s technical support teams are making every effort to serve the needs of our students, faculty and staff. Here’s what you need to know.

  • Students who do not have a computer at home can request to borrow one through SLU’s Laptop Loaner Program. Please contact SLU IT Helpdesk if you need to borrow a laptop.
  • Students who do not have access to the internet should contact their broadband provider and ask if they are now providing free internet to students who need it to complete their coursework during the COVID-19 crisis. A number of vendors have announced that they are doing so. Any student who still cannot access the internet should contact the SLU IT Helpdesk.
  • Blackboard: Many students, faculty and staff have already participated in training sessions for Blackboard. Students who need need assistance can access training videos on SLU’s website, e-mail Krafins.Valcin@cuny.edu, or call the SLU main desk.
  • Zoom: Students who have questions or need assistance can e-mail Melanie.Martinez@slu.cuny.edu or contact the SLU main desk.
  • Additional resources for the use of Blackboard, Zoom and Office 365 have also been made available on SLU’s website.


The Graduate Center’s Mina Rees Library is open online and ready to meet the research and teaching needs of SLU students and faculty. While the physical library space is not currently available, the library continues to provide access to many resources and services through the library website.

The library is also working to update its website with full details about available remote services. Please reach out to us about your library and research needs. If your research requires in-person access to materials housed at the Mina Rees Library, please contact Emily Drabinski, Interim Chief Librarian, at edrabinski@gc.cuny.edu.

For additional information on specific library resources, please visit the SLU library web page.

Remote access is available Monday through Thursday from 10am-6pm. For remote access to the Writing Center see below.

Call: 646-313-8321
Email: studentservices@slu.cuny.edu

Student Advisement will be available via telephone, email or videoconference technology (i.e., Zoom, Webex, or Skype). Advisors will also be proactive in engaging with their students and will be following up routinely with their advisees to mitigate any challenges students are experiencing with the move to distance learning.

Writing Center: New software, WCOnline, makes it easy for students to connect with our Writing Center staff. Three remote modes are available: by telephone, online chat, or asynchronous e-tutoring:

  • Phone appointments can be conducted through a traditional phone call or using an audio connection provided by WCOnline. Appointments are available Monday through Wednesday from 3-7pm, Thursday from 12-7pm, Friday from 1-5pm, and Saturday from 10am-4pm. Other times are available by appointment.
  • Online chat appointments allow students to discuss a writing assignment with a consultant in real time. WCOnline allows students to share a screen with the consultant, so that they can view and make changes to a document together.
  • Written feedback or “e-tutoring” provides students with the option of uploading a paper to WCOnline, after which they will receive feedback within two business days.To learn more or to schedule an appointment, click here: SLU Writing Center.


Career Services and Professional Development: Remote access is available Mondays, Tuesdays, and Thursdays from 5-8pm.

The Career Services and Personal Development Center is available online or by telephone, and can support certificate, undergraduate and graduate degree students in their career planning and in conducting a successful job search. All students have access to the following services:

The Office of Admissions is also operating remotely. Certificate students who are interested in applying to one of SLU’s degree programs for the Fall 2020 semester, or have any admissions-related questions, can contact Admissions at admissions@slu.cuny.edu

Our informational sessions will now be hosted virtually starting March 28th until further notice. If you are interested in applying to one of our degree programs, we encourage you to join us for a Personal Statement workshop, which will also be conducted remotely. You can access the schedule here.

Students who have questions about tuition, bills, or payments should reach out remotely to SLU’s Bursar. Tuition and fees can be paid online with credit/debit or eCheck. Need help from the Bursar? Watch this tutorial! Or contact the Bursar’s Office by anyone of the following methods:

Remote Service Line (call/text): 929-322-0927
Campus Line: 646-313-8420
Website: https://slu.cuny.edu/current-students/bursar/
Email: Bursar@slu.cuny.edu

Twitter: Students can also follow the Bursar @cunyslu_bursar for updates on accessing their CUNYfirst accounts, paying their bills, and more.

SLU’s financial aid services continue to be offered in collaboration with the CUNY Graduate Center, but on a remote basis only. To ask a question or obtain information from the Graduate School’s Office of Fellowship and Financial Aid, send an email to financialaid@gc.cuny.edu.

Students with federal loans should know that the Department of Education recently announced that all borrowers with federally held student loans will automatically have their interest rates set to 0% for a period of at least 60 days. In addition, each of these borrowers will have the option to suspend their payments for at least two months to allow them greater flexibility during the national emergency. This will allow borrowers to temporarily stop their payments without worrying about accruing interest. For more information on changes to the federal loan program, click here.

Students who need a transcript of their course work, are preparing to register for the Fall semester, or have any question for SLU’s Registrar can call 646-313-8415 or email a request to registrar@slu.cuny.edu. Information is also available on the Registrar’s page on SLU’s website.

SLU has hired a new mental health and wellness counselor to assist students by remote access during this difficult time. Students can request an appointment by calling SLU’s main number (646-313-8321​) or emailing counseling@slu.cuny.edu.

CUNY Updates

Visit CUNY.edu/coronavirus for the latest messages and resources from CUNY.
Instructional Recess and Distance Education
Read: Chancellor’s message
Watch: Chancellor’s video
CUNY Email Hotline
Email the hotline for questions and concerns regarding CUNY’s readiness and response plan.